Warranty+Returns
Returns & Lifetime Warranty Policy
14-Day Return Policy
You may return your order within 14 days of purchase only if the product is still sealed in its original cellophane (unopened, unused).
To qualify:
- Product must be unopened & unused
- All original packaging and hardware included
- Items that are unwrapped, installed, or show handling/install marks are not eligible
Fees & Shipping
- 20% restocking fee on approved returns
- Customer pays return shipping
How to Start a Return
- Email Ryan@ModernOffRoadUSA.com before sending anything back.
- Include:
- Your order number
- A photo of the sealed product
- A short reason for the return
- We’ll reply with a Return Authorization and instructions.
Lifetime Warranty
If your mount breaks — in the event of a crash — we’ve got you.
How It Works
- Email Ryan@ModernOffRoadUSA.com.
- Send a clear photo of the damage and a brief note describing what happened.
- You cover shipping for the warranty replacement.
- We’ll send a brand-new mount.
Not Covered
- Normal cosmetic wear and tear
- Improper installation or misuse
Need Help?
Email us anytime at Ryan@ModernOffRoadUSA.com. We typically respond within 48 hours.
Built tough. Break it? We replace it.
Our Mission: Riding With Purpose
At Modern Off-Road Mounts, every mount we sell does more than capture the ride—it helps support the people in our own community.
$5 for WISE Women’s Shelter
For every mount sold, $5 is donated to the WISE Women’s Shelter of Big Rapids, MI, which provides safety, shelter, and critical resources for women and children escaping domestic violence.
📍 WISE Women’s Shelter
1000 S. State St.
Big Rapids, MI 49307
$5 for AMVETS Post 1941 Veterans Relief Fund
We also donate $5 per mount to the AMVETS Post 1941 Veterans Relief Fund, which provides financial assistance to local veterans who’ve served our country and now need support.
📍 AMVETS Post 1941
301 S. Third Ave.
Big Rapids, MI 49307
Supporting Local Students & Jobs
Big Rapids is a college town, home to Ferris State University. A lot of our mounts are assembled and packaged with the help of Ferris students and local workers. When you purchase a mount, you’re not only supporting shelters and veterans—you’re also helping students gain experience and earn a paycheck.
Thank You for Riding With Us
Every mount makes an impact:
$5 to the WISE Women’s Shelter
$5 to AMVETS Post 1941 Veterans Relief Fund
Local jobs for Ferris students and Big Rapids residents
👉 Don’t forget to tag us in your footage—your ride isn’t just yours, it’s part of a bigger mission.